How To Adjust Sale Prices (To accomodate coupons)

CherryPicker · #1 (**permalink**) 03-02-2009, 03:52 PM

I repeatedly see posts about customers asking Walgreens to adjust their coupons so that they may get the item for free, and ultimately the customer being rejected.

I have spoken to Corporate about this scenario, and I am going to post here the correct procedure, in order to help you get your item(s) for free.

When there is that penny difference with the coupon exceeding the sale item....the correct procedure is.....
1. The manager is supposed to adjust the sale price of the item, (NOT THE COUPON!!) and then to accept your manufacturer coupon.

2. While although the customer does get the item for free, it IS the customer's responsibility to pay any sale taxes for your OOP.

A perfect example of this is the Reynold's wrap that was just .89 cents, and you have the $1 coupon. The manager should've adjusted their sale price to $1, took your $1 coupon, and you pay the sales tax.

3. Finally, for the ones that are truly running into the coupon challenged in their individual stores, the coupon policies are supposed to be maintained in the office, and you may want to suggest that on your next visit.

Hope that helps someone.

Jenni · #2 (**permalink**) 03-02-2009, 03:54 PM

Thanks, that should be very helpful.

anbfraz · #3 (**permalink**) 03-02-2009, 05:06 PM

Thanks for sharing that info! My wags is great and I haven't had any problems, but it's good to know what to do just in case.

redscarlet02@yahoo.com · #4 (**permalink**) 03-02-2009, 07:14 PM

I totally just experienced this CP. I asked about doing a price adjustment and was denied. I was going to have to pay .88 for two. My 2nd mq was denied becuase of the overage. Needless to say, I left without making any purchases. I then read on here about purchasing like 6 and using 5 q's to help with the overage. Which worked when I visited a different Wags. The employee was a fellow q'er herself and let me purchase more than the limit.

trailblazer · #5 (**permalink**) 03-03-2009, 10:12 AM

Quote:

Originally Posted by anbfraz

Thanks for sharing that info! My wags is great and I haven't had any problems, but it's good to know what to do just in case.

Mine too but do you need a filler item on something like the foil deal? I bought
a small candy just in case there was a problem but maybe I did not have to.
I just did not want to have any problems. My wags is great. I never have any problems and the cashiers are very happy to see me use coupons and how much I save.