|
02-15-2009, 08:27 PM
|
|||
|
|||
The customer is looking for a mediator. Thus the whole reason for contacting customer service/corporate in the first place. Not for a relayed message setting up a one-on-one with the original offender.
I would be inclined to tell the person I thank you for calling but I have no interest in speaking to you as you had your chance to deal with this situation and did not.
__________________
Life isn't fair. It's just fairer than death, that's all. William Goldman Coupon trading list 
|
|
02-15-2009, 08:38 PM
|
|||
|
|||
|
I pretty much only do the Easy Saver Rebate progam with Wags. It is very hard to shop for RR and know how the deal will come out. Never the same way twice. You also need to be very careful with the ESR program. I have been at this for years and have a large stockpile so I can be a little more choosie. I think your letter is perfect and hereby promise that I will send a complaint whenever I have been treated wrong. I just had a terrible experience at Kroger and felt like I was talked down to. I am always very, very nice to the cashiers and expect them to do the same with me.
|
|
02-15-2009, 11:55 PM
|
|||
|
|||
|
Thank you all for your support; as soon as I hear back I will let you all know.
|
|
02-18-2009, 08:00 PM
|
|||
|
|||
|
Received a phone call today from the manager at the store where I had problems. She asked for me to reiderate the story and then told me to come to pick up a $20 gift card and she'd give me credit for the Q's I was unable to use during my Sunday visit.
|
|
02-18-2009, 08:05 PM
|
|||
|
|||
|
Are you satisfied with that?
__________________
Don't worry about the world ending today. It's already tomorrow in Austrailia. Charles Schultz
|
|
02-18-2009, 10:13 PM
|
|||
|
|||
|
I'm happier than with no result but i still am looking for clarification on the policies regarding coupon usage and she also told me she will discuss trhis with both of the employees involved.
|
|
02-18-2009, 10:40 PM
|
|||
|
|||
|
Quote:
I like both..except the the movie deal..but that was corporate or marketing mistake not the stores fault 
__________________
So Proud to be saving $200.00 a week or more because of Coupon Mom..Thank You Goal: $75 a week/3600 yearly Total Food, Household, and Personal Items so far: OOP Since 1/1/09 3,000.00 Savings 4,510.00 65%  "Cutting Out Hunger One Coupon At A Time"
|
|
02-18-2009, 10:45 PM
|
|||
|
|||
|
Quote:
__________________
Kites rise highest against the wind, not with it. - Winston Churchill
|
|
02-19-2009, 01:20 AM
|
|||
|
|||
|
Quote:
|
|
02-19-2009, 04:38 PM
|
|||
|
|||
|
Went it today to get my gift card and the mangager was very apologetic about everything. I feel better knowing that she has called in the people in question to have a meeting and will discuss with them proper communication with customers. I hope it helps but, to be on the safe side if I plan on shopping early Sundays i will go down the street untill this all blows over. I don't like getting people in trouble but even more thatn that i don't like be treated rudly. I feel that the cashier is just one of those people who may not get it, if you know what I mean.
|
 |
| Bookmarks |
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
