Hey lady,
I do not recall your post(s) about the CVS issue offhand but I would say give the DM a chance to rectify the situation. Was he/she supposed to call you back and that has not happened or are you just supposed to receive via mail the GC?
Give it a little time. If you do receive what you were told you would be getting within a week's time give another to the DM and see what the status is. If you feel you are being overlooked again then see about going to corporate otherwise it seems to me that is DM is wanting to make it right for ya so I would give him/her enough time to do as such.
Sorry about responding late by the by. I am not checking in here as much lately.
Sharisse