herbal Essence

[couponmomma]

Originally Posted by lucyrevenge

I'm positive as some of the other Qs worked(the Pampers, Kotex, etc.). Just for whatever reason the HE wouldn't.

I've had trouble too. Some go through fine, others...

Be sure to read the fine print on the q's. I bought the wrong count razors & didn't get the q'. Same thing w/ Gillette antiperspirant. A couple other times I have no idea why the deal didn't go through. I thought about contacting CS, but decided it wasn't worth the effort. Same thing w/ returning the products.

I still load my card, but don't anticipate the q's really coming off. Great if it does, oh well if it doesn't.

[M1014]

Had a similar problem a few months back with my P&G qs not coming off. contacted cs- they sent me the same email requesting more info. about a month later i finally got an email saying they have resolved the prob and my card would reflect a credit for that amount that didnt come off. said it could take 4-8 weeks- still waiting.
However- i've also had probs with shortcuts- contacted their cs and they had it resolved within 4 hrs. definately a huge difference in customer service!

[tdrshopping]

Originally Posted by M1014

Had a similar problem a few months back with my P&G qs not coming off. contacted cs- they sent me the same email requesting more info. about a month later i finally got an email saying they have resolved the prob and my card would reflect a credit for that amount that didnt come off. said it could take 4-8 weeks- still waiting.
However- i've also had probs with shortcuts- contacted their cs and they had it resolved within 4 hrs. definately a huge difference in customer service!

I saw a credit on mine finally last week. I don't know when it will be used though, whether I need to buy a P&G product for it to happen.

[like2save]

last night just for the herbal essence, i only had $2 on my K card from P&G and had Q $2/2 making ea. for .49 still not bad, i got the blue one too.

i looked high and low for a gillete Q, NADA!! could'nt find one, i do have the $3 from P&G.
also got 3 cottonelle TP for .19 & 2 juicy juice for about $1.87 - had $1 Q, my girls love this juice, what kid doesn't, they know and understand this is luxury juice and mom uses Q for it, they're proud of me!!