
12-22-2008, 07:57 AM
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Expert Strategic Shopper
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Join Date: Nov 2008
Location: Alabama
Posts: 449
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Quote:
Originally Posted by sgpeanut
I was in my CVS store yesterday, taking advantage of the free stuff they advertised. The manager, that I've had a problem with before, stood behind the cashier watching me check out. I made several transactions stopping at a little over $15 three times and over $20 one time, using three $3/15 and one $4/20. He said I don't believe the system (I took that as philosophy behind ECBs) is designed to work like that. I asked what he meant. He said, "to fill your basket and make all these transactions using all those $ off amount CVS coupons." My basket covered the bottom w/items not at all full). I said that is not the way I understand it and that he is the only person I've had a problem with, that I use the other 2 stores in our town and have used the ones in other towns while visiting my daughter and have never had a problem, in fact, they help you reach the total you want. He said he was calling corp hqs. I said do it now, I'd like to know while I'm here. He called but told cashier, not me, that they were not working on Sun. The cashier a supervisor) just hung her head, she was really nice to me. He didn't stop me from finishing, but said he was calling them on Mon. I said, you do that. Also, there was no one behind me, I know to let other people go before me if there is a line. I avoid that store most of the time but it was the only one open early so I could go to before church. I don't like having to avoid the store, it's really close to my house. I'm going to call corp myself but just wondered what you think.
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What a scrooge! Exactly what were you doing wrong? I would call CVS hqs. myself if I were you today and tell them about the way you were treated. If CVS didn't want you to use those Q's, why do they print? I believe that they will be on your side, and when you see that mgr again you can tell him that you made that phone call for him. And gave them his name for reference. There's no point in anyone being so rude when you are giving them money. (I've been up all night, so I guess maybe I'm grouchy?)
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