just politely ask for the manager. if he/she says they cannot adjust the coupon down to the price of the item, ask them politely to call corporate as every time you encounter this, you call them, and they always tell you that is their policy. you would really appreciate it if they would call them also as it seems weird they would tell managers and customers something different. takes just a few minutes and you educate the manger in a polite way!
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